focused on helping Property & Casualty Insurers
Next Generation Digital Solutions and Technology Services company…
AFC Digital is focused on serving Property and Casualty Insurers through its high-impact, business-technology Transformation, advisory and implementation services.
Insurer Trends
The future trends of the insurance industry
Insurance Industry is witnessing a multi dimensional transformation, be it the disruptive technologies, the evolving customer expectations, the emerging risks or the newer business models. Each of these individually and all of them collectively have a phenomenal impact on how Insurers do their business and engage their customers.
our leadership
Trends impacting US P&C Insurance Market
Emerging Technologies
Advanced analytics, Connected products (IoT), Artificial intelligence, Drones, Autonomous vehicles, Blockchain
Changing Customer Expectations
Personalization of products / services, Frequent engagement / touchpoints, Omni-channel experience
Emerging Risks
Cyber risks, Climate change exposures, Product liability risks (arising out of IoT, 3D printing…)
Newer Competition
Insurtechs Tech giants (particularly distribution), Adjacent industry players,
Insurers are now exploring several partnerships & acquisitions…
Talent Demand
Aging and retiring insurance professionals,
Increase in talent demand but dearth of talent supply, Need to attract niche talent
Newer Business Models
Digital distribution, Insurance marketplace, On-demand , Bundled coverages. Usage-based / Pay-per-use, Shared economy…
STRATEGIC TRANSFORMATION THEMES
Key Business, Process and Technology Imperatives
01
Key Business, Process and Technology Imperatives
– Providing superior personalized experience to Customers
– Making it easy for Agents / Brokers to do business
Digital Experience
02
Key Business, Process and Technology Imperatives
– Ability to launch future products & business models
– Data driven insights and actions
– Intelligent pricing of the risk
Core Modernization
03
Key Business, Process and Technology Imperatives
– Straight Through Processing of Low Value Claims
– Automation of Tasks, Workflow and Data Entry
Agile & Efficient
AFC Digitals Offerings
AFC Digital’s offerings are strategically aligned to… Insurers transformational needs
01
Digital Experience
– Providing superior personalized experience to Customers
– Making it easy for Agents / Brokers to do business
Digital Experience
02
Core Modernization
– Ability to launch future products & business models
– Data driven insights and actions
– Intelligent pricing of the risk
Core Modernization
03
Agile & Efficient
– Straight Through Processing of Low Value Claims
– Automation of Tasks, Workflow and Data Entry
Agile & Efficient